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What Makes Bissell A Great American Company

What Makes Bissell A Great American Company

I love to try out new products to see if they really work,  read  my “The Little Robot That Could”, article.  When I saw the commercial about a spot removing machine that worked with just a push of a button I was on board.  This product is called the Spot Bot and it’s one of the spot removers that actually does remove stains.  I’ve tried it from everything from pet stains to drink spills and after Spot Bot does it’s thing with the simple push of a button the carpet looks so clean where the spot was that it makes the rest of the carpet look bad.  The Spot Bot has a surface stain button, which runs it through a quicker but also effective clean up, a set in stain button which I use mostly because the cycle is longer, you can also use the hose button and detach the hose to do a more wide spread clean up.  Even though the Bissell Spot Bot is a terrific cleaning machine, the reason I also like it is because the Bissell company stands behind their products.

After being absolutely satisfied by my Spot Bot, one day my little machine ceased to work.  I went on the Bissell website and found a number to call for repairs.  I was told to bring my Spot Bot to a small company in my area.  I thought that I probably wouldn’t see my Spot Bot for a lengthy amount of time, or maybe my repair estimate would be really high which usually happens with electronic products that I have purchased from other companies in the past.  I still decided to bring my Spot Bot because it’s hard to give up the machines that make my clean up just a little bit easier.

A  little time went by and I received a call from the repair company and they told me Bissell sent me a new Spot Bot.  I was thrilled I wish more companies did business like this.

Now a little trivia on how Bissell got started.  Mrs. Bissell needed something to clean up the saw dust in the crockery shop that she and her husband Melville Bissell owned so Melville then designed the first machine and the Bissell Company was born.  After Melville’s passing, Anna Bissell took over the company and became the first woman CEO of an American company.

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